Support

CLIENT PORTAL

Our Clients have access to our online Client Access Portal with Service Ticketing System, allowing complete visibility into issues employees are using Pathway IT Solutions to solve. Enabling self-service that provides real-time communication between you and our technicians.

IT DEPARTMENT

Our services flex with your business needs. We think businesses should get what they pay for and trust their IT partner to provide them with unbiased, upfront support every time. You can be assured that the solutions we recommend will always align with your businesses needs.

You need to manage your people, not your technology. We get it. You want to support your customers, not your information systems. We understand.. It’s why we’re here – it’s what makes us tick. We offer a high level of technical knowledge and experience to our clients through skilled and friendly service, to relieve you of these problems. Allowing you to return your focus to the things you do best – managing your team, serving your customers, and running your company.

Projects

Most CEOs, Presidents, and other executives at small to medium size companies do not have the time to define the scope of a project, to project manage the implementation of upgrades, deployment of new software applications, or the implementation of a new backup system. With Pathway IT Solutions Services we will oversee and manage additional projects from requirements to completion.